Meet the Team

CarePoint Direct Independent Living Solutions is powered by a small, dedicated team of specialists — each with their own focus, voice, and personality. We believe in clarity, warmth, and privacy. That’s why we introduce our team this way.

Meet the CarePoint Direct Team

CarePoint Direct was founded to help seniors and their caregivers find trusted mobility aids, safety equipment, and daily living solutions that support independent living with dignity.

Our team is dedicated to providing personalized service, expert product guidance, and responsive support. Whether you're choosing your first walker, outfitting a bathroom for safety, or managing ongoing care needs, we're here to help with
clarity and care.

Our customer support specialists are trained to understand the unique needs of seniors aging in place and the caregivers who support them. We're committed to making every interaction simple, respectful, and helpful.

Questions? Reach us at customersupport@carepointdirect.com or (804) 476-4059 Monday–Friday, 8 AM–5 PM ET.

Get In Touch ➔